Now, despite being top tier, there are times when Drive will cause problems here and there, especially in the upload area. With that in mind, we are going to discuss how to solve some of these problems for easier use of the service.
Google Drive files uploading is slow, stuck or not working
Problems relating to Google Drive are not abundant, so if you are in a grind, it should be easy to get out of it. This guide is designed to help with that. Let us look at this in more detail.
1] Check Google Drive Status
OK, so the first thing you will want to do is to check the status associated with Google Drive. Google prides itself on having minimal downtime, and that’s legit from our experience. However, there are times when things will take a bad turn, so what should we do in such a situation? Well, the best step to take, is to visit Google’s Status Dashboard. This dashboard will list all the Google services, and tell if any are running properly or not. If it so happens that Google Drive is down, then the only option is to wait until the search giant manages to get the service up and running again.
2] Rename the file
We’ve come across cases in the past where files couldn’t be uploaded to Google Drive because the file name had unsupported characters. The user, then, only needs to rename the file then attempt to upload it again. Try to insert common letters and numbers instead of special characters for an easier time with uploading content to the platform.
3] Disable your Firewall and see
Chances are, you have an anti-virus tool and Firewall protecting your Windows 10 computer. These programs can cause problems when uploading content to Google Drive, therefore, the best option is to disable them if issues persist. We can disable the default Microsoft Defender anti-virus by pressing the Windows key + I to fire up the Settings app. From there, you will want to navigate to Update & Security > Windows Security > Open Windows Security. Visiting this section should give you the option to turn off the Firewall among other things, so keep an eye out.
4] Reconnect your Google account
Another option is to disconnect your account and reconnect it again. Doing this will force all files to resynchronize, so depending on the speed of your internet connection and the number of files saved in your account, this could take a while. OK, so from the system tray, please click on Backup and Sync, and from there, select the Settings icon, which is the three-dots, and then click on Preferences. Now, from the left-menu section, click on Settings > Disconnect account > Disconnect. After everything is done, click on Got It. Finally, click on the Backup and Sync icon once more, then select Sign In.
5] Clear the browser cache
Here is something you might not have known. You see, Google Drive stores cache on your computer via the web browser to enable faster loading of files. However, this feature can cause problems from time-to-time. In that case, the best option is to clear the browser cache. Let us know if anything here helped you.
